0113 815 5366 cs@thephoenixworks.com

Swindon Borough Council support growing, low carbon economy with destination EV charging

August 2019
EV charging bay

Complete end-to-end

EV charging solution

Simple charging tariff

management to

generate revenues

24/7 driver support helpline

& 100% uptime


The demand for EV charging facilities in towns and cities is growing. With more than 4,500 ultra low-emission vehicles registered in Swindon in 2019, Swindon Borough Council enlisted the help of The Phoenix Works to provide an EV charging solution for their employees and the public.

The new charging points are a part of the Council’s desire to make a real and lasting contribution to helping the UK meet its target of net zero carbon emissions by 2050, as well as a key priority for improving the town’s infrastructure to support a growing, low carbon economy.


Providing a full turnkey solution, our award-winning team took on the project covering the site design, enabling works and installation of four new charging points situated at two different locations – the Civic Offices and Wat Tyler House. To deliver a future-proof solution, it was essential for us to upgrade the distribution board in the Civic Offices. This will enable additional charge-stations with Dynamic Load Management to be added later without the need for further upgrades, as the demand from EV drivers continues to increase. Two of our most popular charge-stations – the Ensto Chago wallbox and the Ensto Chago Pro were installed across the two sites. Both charging points are dual 22kW, allowing four vehicles to be charged simultaneously. If one car alone is charging, the system can charge at 22kW and if two are charging at one location, this halves to 11kW.


The EV charging solution also extends to back-office connectivity, allowing Swindon Council to bill EV drivers a fair rate for using the publicly accessible charging stations. The Tonik operating system allows drivers to plug the charging cable into the car’s charging socket before swiping a fob or using the Tonik app to pay. This additional revenue stream for the Council off-sets the cost of the charging hardware and installation as well as the ongoing operation and maintenance of the solution. With the unrivalled maintenance package available from The Phoenix Works, Swindon Council’s charge-stations are registered with our 24/7 support service, who remotely monitor or diagnose the installation through our cloud-based management platform. In the case of any charging issues EV drivers contact us, via our 24/7 customer helpline.


Mayor of Swindon, Cllr Kevin Parry who uses the new bays to charge his Hyundai electric vehicle said: “We know that switching to electric vehicles is a massive change for people and we want to make it easy for them to own and run these sorts of cars, and these new charging points are a brilliant way of achieving that.”

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The Phoenix Works is part of Phoenix Renewables Ltd

Company Registration Number: 7477370

VAT number: GB 109 6957 79

Registered Address:

Griffin House, 161 Hammersmith Road, Hammersmith, W6 8BS